Effective Date: Dec, 2025
Introduction
ArogyaSense (“we”, “our”, or “us”) is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when users interact with our website, platforms, applications, and services.
ArogyaSense operates as a healthcare intelligence company. Our platforms are designed to support preventive health insights, clinical decision support, and population health analytics. We recognise the sensitive nature of health-related data and treat privacy as a foundational principle of our operations.
Scope of This Policy
This Privacy Policy applies to:
- The ArogyaSense website
- ArogyaSense digital platforms and applications
- Related services, communications, and engagements
This policy does not apply to third-party websites or services that may be linked from our platforms.
Information We Collect
1. Information You Provide Directly
We may collect information that you voluntarily provide, such as:
- Name, email address, and contact details
- Professional or organisational information
- Information submitted through contact forms, partnership inquiries, or career applications
2. Information Collected Automatically
When you access our website or platforms, we may automatically collect:
- IP address and device information
- Browser type and operating system
- Usage data such as pages visited and interaction patterns
This information is collected to improve performance, security, and user experience.
3. Health-Related Information
Certain ArogyaSense platforms may process health-related or wellness data. Where applicable:
- Data is collected with user consent
- Data is processed for intelligence, analytics, and decision-support purposes
- Platforms are designed to avoid providing medical diagnosis or treatment recommendations
Where possible, data is anonymised or aggregated before analysis.
How We Use Information
We use collected information to:
- Operate and improve our platforms and services
- Communicate with users, partners, and institutions
- Support preventive health insights and analytics
- Enhance platform security and performance
- Meet legal, regulatory, and compliance requirements
We do not sell personal data.
Legal Basis for Processing
We process information based on one or more of the following:
- User consent
- Legitimate business interests
- Compliance with legal or regulatory obligations
- Performance of services requested by the user or institution
Data Sharing and Disclosure
We may share information only under the following circumstances:
- With trusted service providers supporting our operations
- With institutional partners, where contractually required and permitted
- When required by law, regulation, or lawful authority
All such sharing is governed by confidentiality and data protection obligations.
Data Security
ArogyaSense implements appropriate technical and organisational measures to protect information, including:
- Secure infrastructure and access controls
- Encryption where applicable
- Regular system monitoring and risk assessments
While no system is entirely secure, we continuously work to protect data against unauthorised access, alteration, or disclosure.
Data Retention
We retain information only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
Data that is no longer required is securely deleted or anonymised.
User Rights
Depending on applicable laws, users may have rights to:
- Access personal information
- Request correction or update of information
- Request deletion of personal data
- Withdraw consent where applicable
Requests can be submitted using the contact details provided below.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance functionality
- Analyse usage patterns
- Improve performance and security
Users may control cookie preferences through their browser settings.
Third-Party Services
ArogyaSense may use third-party tools or services for analytics, hosting, or communication. These providers are contractually obligated to handle data in a manner consistent with this Privacy Policy.
Children’s Privacy
ArogyaSense platforms are not intended for use by children unless explicitly stated. We do not knowingly collect personal data from children without appropriate consent.
Policy Updates
We may update this Privacy Policy from time to time. Updates will be reflected on this page with a revised “Last Updated” date. Continued use of our platforms constitutes acceptance of the updated policy.
Contact Us
For questions, concerns, or requests related to privacy or data protection, please contact:
Email: [email protected]